- COVID 19 INFORMATION
- About Us
- For Our Clients
- Check In Forms
- Contact Us
- After Hours Emergencies
(October 15, 2020)
We have been heartened over these last 7 months with the extra effort and compassion shown by our entire veterinary team and for your patience and many expressions of appreciation for our efforts at continuing quality, gentle, and compassionate veterinary care under some trying circumstances.
Although we have tried to get outside to have "masked-face to masked-face" interactions as much as possible, we have missed seeing your smiles alongside your furry friends inside our facility.
We wanted to again update you on how we plan to continue to care for our patients as we adjust to the new information and science on limiting the spread of Covid-19. There have been many veterinary practices that have had to close their doors completely for a period of weeks due to infections of staff members. Please help us to avoid being one of those. We want to be there for you and your pets.
WE ARE CURRENTLY PROVIDING CURBSIDE SERVICE.
MASKS ARE REQUIRED IF YOU ARE ASKED TO ENTER THE BUILDING.
Social Distance Appointments
Unfortunately, this will continue to be a necessary practice for the time being to lower Covid-19 transmission risks to you and ourselves. We will continue to take appropriate protective measures (masks, gloves,etc.) and thorough disinfection procedures (hands, facilities, etc.) to lower potential virus transmission. Given the high volume of human contact that can often be a part of a veterinary practice, minimizing indoor close quarters interaction is still a key need. Therefore, most appointments are done with the pet only in the hospital and communications with the owner occurring from a distance- outdoors or over the phone. Some exceptions may be made for pet owners to be allowed in the hospital, but must be wearing a mask.
The process will continue to be as follows:
- First, take appropriate precautions for yourself. Schedule an appointment for your pet only if you are healthy and personally comfortable leaving home and wearing a mask to help protect yourself, other pet owners, and your friendly local veterinarian and staff :)
- We will continue all of the same safety protocols as mentioned above.
- We will need to continue to space out our appointments a bit more. Providing quality care in this manner requires more time and lowers crowding.
- Please be patient. Everything is more complex these days and we are all doing our best to help each other and stay well.
Medication/Prescription Diet refills
Please remember that if your pet requires regular medication, request refills well in advance (if possible 2 weeks). Our pharmaceutical pipeline is the same as for humans and the Covid 19 pandemic can make some medications unexpectedly hard or slow to obtain.
When you arrive to pick up your pets medication, please call us from the parking lot and we will bring the medication/food out to you.
We hope that you will not have to make this difficult decision during these already sad and stressful times, but if you do, please know that we will do all we can to make this decision as painless as possible. We will provide your pet a sedative for a comfortable anxiety-free experience. The location for the visit could be either as a House call outdoors, at the hospital in a private shaded area out back, or inside the hospital with a single pet owner in a private room.
Please stay well and we hope to see you and your pet soon!
The Doctors and staff of Mazomanie Animal Hospital